PRIVACY POLICY
(SMS TERMS & CONDITIONS)

The Bottle Shop Crestline
Effective Date: November 18, 2025
Website: shopthebottle.com

1. Overview

The Bottle Shop Crestline (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or sign up for email or SMS/text messaging. By using our site, you agree to the practices described in this policy.

2. Information We Collect

Information You Provide

We may collect:

• Name

• Email address

• Phone number

• Billing/shipping information (for purchases)

• Information submitted through forms (Contact Us, Newsletter, Event Requests, Appointment Scheduling)

Automatically Collected Data

When you visit our site, we may collect:

• IP address

• Browser type

• Device type

• Pages viewed and usage analytics

• Cookies and tracking data

3. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate regarding orders, store updates, and customer service

• Send marketing emails only if you opt in

• Send SMS/text messages only if you opt in

• Improve site performance and user experience

• Provide customer support

4. SMS/TEXT MESSAGE POLICY

We will not share or sell your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to:

• SMS delivery platforms

• Phone companies

• Vendors assisting in the delivery of text messages

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You may unsubscribe at any time by replying STOP. Reply HELP for help.

5. How We Share Your Information

We may share your information with:

• Third-party service providers who process payments, ship orders, or support website functionality

• Vendors who help deliver emails or SMS messages

• Analytics providers (e.g., Google Analytics)

• Legal authorities, when required by law

We do not sell personal information. We do not sell SMS opt-in data.

6. Cookies & Tracking Technologies

We use cookies to enhance your experience, analyze website traffic, and support site functionality. You may disable cookies in your browser settings.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Despite these measures, no system is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal data

• Request the deletion of your information

• Opt out of marketing emails or SMS

• Withdraw consent at any time

To make a privacy request, contact us at admin@shopthebottle.com.

9. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect information from minors.

10. Updates to This Policy

We may update this Privacy Policy periodically. The effective date will always be listed at the top.

11. Contact Us

The Bottle Shop Crestline
Email: admin@shopthebottle.com
Phone: [Insert phone]
Address: 81 Church Street, Suite 102, Mountain Brook, AL, 35213